sponsored by ComputerWeekly.com
Posted:  18 Feb 2013
Published:  05 Dec 2012
Format:  PDF
Length:  8  Page(s)
Type:  Analyst Report
Language:  English
ABSTRACT:

 

By Bob Tarzey and Clive Longbottom

 

There is a huge amount of human expertise and time being wasted by the majority of IT operations teams. Increased automation is one of the most effective ways to overcome this problem.

 

Only when the tools and services to achieve this are in place can the industrialisation of IT management processes begin. IT operations teams will then have more time to focus on transformation, innovation and deployment of new applications in the interests of the businesses they serve.

 

This report presents research that underlines the scale of the problem and makes the case for more automation in IT operations management, rather than deploying more and/or cheaper labour. The report should be of interest to anyone tasked with the efficient management of an IT operation.

 

Click on the button below to download this report

 

 

Quocirca is a research and analysis company specialising in the business impact of information technology and communications.






BROWSE RELATED RESOURCES
Careers | Help Desk Management | Help Desk Management Services | Help Desk Software | Help Desks | ITIL | Outsourcing | Service Level Management | Service Process Optimization Software | Software as a Service | Training | Workflow Software | Workforce Planning

View All Resources sponsored by ComputerWeekly.com

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement