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Next Practices in Insurance: Driving Growth with Better Customer Engagement
Insurance companies today are scrambling to sustain growth and profits amid a drastically changed industry landscape characterised by more empowered customers and tightening regulations.
And while 80% of companies believe they deliver a superior customer experience, only 8% of their customers agree. Make sure you are not held back by a false sense of confidence.
This in-depth resource to discover how innovative insurers are adopting customer-centric practices, such as new capture-enabled technologies to automate and expedite claims processing and customer service. Find out how you can benefit from the adoption of capture technologies within your organisation.