Uncovering the Business Value of IT Service Management: Five Ways HP Service Manager Can Make You a Hero
sponsored by Hewlett-Packard Company

IT executives are being asked to meet the needs of both internal and external customers and meet ever-increasing regulatory requirements with fewer resources and tighter budgets. The IT Serice Management (ITSM) solutions must deliver better linkage of IT to business objectives, improved reporting, faster product rollouts, and aid in quantifying the value of IT.The focus of this report is to highlight the specific benefits and ROI customers have gained from using their HP ITSM solutions.

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