|
|
Selecting the Correct SaaS-based IT Service Management Solution: Customers Share Experiences and Insights
sponsored by Hewlett-Packard Company
|
|
For many IT organizations, the concept and use of software as a service (SaaS) solutions are no longer new or novel. SaaS-based IT Service Management (ITSM) solutions must deliver real business benefits including lower costs, simpler upgrades, ease of use, quicker deployment, dynamic scalability, universal accessibility, to name a few.
The focus of this report is to highlight the key factors that must be examined carefully when considering a SaaS-based ITSM solution and lessons learned from those who have implemented SaaS-based ITSM offerings.
(THIS RESOURCE IS NO LONGER AVAILABLE.)
|
|
|
|
Available Resources from Hewlett-Packard Company
|
.
|
|
|
TechTarget provides enterprise IT professionals with the information they need to perform their jobs
- from developing strategy, to making cost-effective IT purchase decisions and managing their
organizations' IT projects - with its network of
|
|
|
Definitions:
|
|
 |
|
All Rights Reserved,
Copyright 2000 - 2013, TechTarget |
|
|
|
|
