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Social Media and the Contact Center (Avaya Trend Advisor)

Cover

By now, we’re all aware of what a powerful force social media can be for a business – be it positive or negative. But how should your business address what’s happening in social media? Avaya believes you should do it in same way you take on other customer concerns – with your contact center.

Vendor:
Avaya
Posted:
15 Feb 2013
Published:
31 Dec 2012
Format:
PDF
Length:
3 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.