Insights into CRM trends for 2013
sponsored by Salesforce.com

The buzz continues around social media and business executives are continuing to seek innovative methods for interacting and engaging with customers.

This expert guide brought to you by searchCRM.com discusses the latest CRM trends. Discover the big plans Salesforce.com has to improve CRM data integration and customer profile concepts along with new approaches for leveraging emerging social technologies to advance CRM and social media marketing.

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