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Is Service the New Marketing?
Only 49 percent of customers feel satisfied with the customer service they receive. What dose this mean for your business? Effective customer service can have a valuable impact on your organization, so it's imperative to identify shortcomings and successes.
View this helpful infographic to learn more about the results of a customer service survey of more than 7,000 consumers. Identify the most relevant social mediums and the experience of the consumers by reading this resource now.