Managing business processes that span SAP and non-SAP environments is a complicated challenge. Many organizations struggle with a lack of visibility and poor coordination that lead to recurring delays and errors, missed SLAs, unhappy end users, and in the worst cases, negative impacts on critical processes like financial period end close, invoicing, payroll and production.

By effectively automating management of these cross-environment business processes, many global enterprises have found they're able to:

• Shorten processing time by 70%
• Eliminate 90% of business process errors
• And reduce manual effort by 90%.

Read this white paper to discover five key capabilities you'll need in order to achieve similar results when introducing automation into your cross-SAP business processes.