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A Framework for Developing and Evaluating Data Center Maintenance Programs
In order to achieve data center performance and efficiency goals, a well-organized operations and management (O&M) program is required for maintenance professionals. This white paper discusses a straightforward method, the Tiered Infrastructure Maintenance Standard (TIMS), for easily evaluating the maturity of O&M programs to align everyone involved in the mission-critical environment. Continue on to see which of the four maintenance service tiers you belong to.