Across the global economy, there is one constant- change. And you need to be able to adapt to that change. This reality requires you to enhance products and services to meet and exceed competitive offers, satisfy a broad spectrum of customer expectations, and continually explore strategies to sustain revenue growth and profitability.

From a data management perspective, there are many challenges to managing change. Business requirements evolve constantly, and the activities required to meet them can involve a variety of hardware, workload, database and application changes such as next-generation server upgrades, database fix packs or increased transaction volumes due to expanded applications and more users.

This white paper describes the pitfalls associated with poor change execution. It also outlines the benefits of capture and replay capabilities during testing to improve customer satisfaction, help reduce costs and meet SLAs.