How to Handle the New Customer Revolution
sponsored by Oracle Corporation

Today's businesses need to provide customer service that's fast, agile, and deals with issues and emerging trends quickly.

Watch this video to learn why the cloud is the best way to deliver agile customer service because of its continuous updates and minimal IT capability requirements. Discover why a hybrid approach is ideal, moving some capabilities to the cloud and keeping others in-house. And learn how to choose a software as a service (SaaS) provider that is extensible and adaptable.

(THIS RESOURCE IS NO LONGER AVAILABLE.)
 
Available Resources from Oracle Corporation
See what other users are reading via our Daily Top 50 Report
.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement