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Operational Excellence Viewpoint Paper: "Operate efficiently, innovate effectively"
Enterprises can’t invest or innovate effectively unless they control their environments and operate efficiently. Whether delivered from internal resources or outsourced service providers, IT executives must get serious about the nuts and bolts of managing their application portfolios to survive and thrive in the new era.
Read this white paper to learn how an industrialized service delivery approach that fully complies with ITIL, and is tightly integrated with tools and operating models for smooth alignment with your applications management processes can help your IT organization operate more efficiently.