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Webcast Enterprise Social Platforms-Meet Dyanamic Case Management

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As today's IT world becomes more connected, it can also make consumers feel more isolated. Fortunately, businesses can utilize social media to establish a better connection with their customers. By creating a relationship  with social media, businesses can achieve goals and keep the communication lines open.

View this informative webcast to learn more about how social media can help advance your business. It explores customer service benefits as well as best practices in regards to company resources. Uncover the definition of dynamic case management and how you can use it to advance your business practices. 

Vendor:
OpenText
Premiered:
Dec 10, 2012
Format:
Multimedia
Type:
Webcast
Language:
English

This resource is no longer available.