FREE MEMBERSHIP - Create your personalized Bitpipe Service!  Members: Sign in 
  May 25, 2013
 Most Popular Reports  Top Topics  Research Guides  About Us
Search Bitpipe: 
Optimising the collection Process
sponsored by Aspect
Posted:  19 Dec 2012
Published:  19 Dec 2012
Format:  PDF
Length:  4  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

In today’s economy, the rise of consumer debt is putting increased demands on the collections process. When creditors initiate the collections process and contact customers to cure their accounts, contact center managers entrusted with the process must maximize their efficiency and effectiveness.

This white paper discusses optimization of the collections process, including risk management, list management, metrics, and more.





BROWSE RELATED RESOURCES
Contact Center Management | Contact Center Services | Contact Center Workforce Management | Contact Centers | Credit Cards | Metrics | Risk Assessment | Risk Management

View All Resources sponsored by Aspect
Home | About Us | Contact Us | Advertise with Us | Partner with Us | Site Index
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

Definitions: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Other   TechTarget - The Most Targeted IT Media
TechTarget Corporate Web Site  |   Media Kits  




All Rights Reserved, Copyright 2000 - 2013, TechTarget | Read our Privacy Statement