The Business Value of CX: Keeping Your Customers
sponsored by Oracle Corporation UK Ltd

The business value of a superior customer experience is higher than ever before. Providing personalized, seamless, and consistent service and support during customer interactions can be a major competitive differentiator.

But how can you turn that isolated customer experience into a sustainable strategy?

Watch this video to learn what components make up a sustainable customer experience management (CEM) policy, including the role a deeper understanding of your customer’s needs and empathy play in a successful strategy.

Available Resources from Oracle Corporation UK Ltd
See what other users are reading via our Daily Top 50 Report

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement