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The Business Value of CX: Deliver a Great Customer Experience

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Businesses today operate in a commoditized market – products, services, even prices all look the same. The only way you can set your organization apart from the competition is by the type of customer experience you offer.

Access this brief video to gain insight on how to provide a customer experience that exceeds consumer expectations and find out which customer service factors are critical to service and support in the era of the customer.

Vendor:
Oracle Corporation UK Ltd
Premiered:
19 Dec 2012
Language:
English

This resource is no longer available.