sponsored by Oracle Corporation UK Ltd
Posted:  14 Dec 2012
Published:  14 Dec 2012
Format:  PDF
Length:  10  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

The days of face-to-face customer interaction are quickly becoming extinct. The digital revolution and growing popularity of social media has transferred brand power from the business and into the hands of your customers – making an exceptional customer experience across all customer touch points mission-critical.

Inside this paper, gain insight on:

  • Why the customer experience matters more than ever before
  • The business value a better customer experience can generate
  • The possible challenges of improving the customer experience
  • And technologies that can help you manage the customer experience company-wide.





BROWSE RELATED RESOURCES
CRM | CRM Best Practices | CRM Software | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Customer Support Software | Oracle (Product)

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