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Customer Experience for Marketing: Oracle Commerce Solutions
For today’s businesses, customers hold the power not marketing. Consumers have more choices, higher expectations and a greater influence over the buying process than ever before. In order to separate yourself from the competition, you need to provide a stellar customer experience.
Research shows that 73% of customers will become loyal to a brand because of a great customer experience. Access this resource to uncover how to not only retain your customers, but transform them into brand advocates. Read on to gain insight on:
- How the customer experience drives business value
- Three key principles of delivering an exceptional customer experience
- And technologies from Oracle that can help create a consistent customer experience.