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Customer Experience: Empowering People. Powering Brands.

Cover

Research on buying behavior shows that 86% of consumers are willing to pay up to 25% more for a great customer experience. However, only 1% of customer’s today report that their customer experience expectations are being met.

In order to gain a competitive advantage, forward-thinking organizations are focusing on improving the customer experience and are seeing significant benefits, such as:

  • Higher average revenue per visitor
  • Increased customer satisfaction rates
  • And significant cost and labor savings.

This brief paper highlights next-generation customer service technologies and strategies from Oracle that can enable businesses to effectively connect, engage, and service their customers to drive their business forward. Read on to learn more.

Vendor:
Oracle Corporation UK Ltd
Posted:
17 Dec 2012
Published
17 Dec 2012
Format:
PDF
Length:
2 Page(s)
Type:
Data Sheet
Language:
English

This resource is no longer available.