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Customer Experience for Service: Oracle Commerce Solutions
Exceptional customer service and support has never been more critical to your company. According to a 2011 Customer Experience Impact Report, 89% of customers will stop doing business with an organization after a single bad experience.
How do your current service and support strategies stack up to customer’s expectations and demands?
Access this exclusive resource to learn more about the role of service and support in delivering a great customer experience and find out what strategies market leaders are utilizing to ensure their service levels meet expectations.
Plus, discover an innovative customer relationship management (CRM) tool that can help you create and manage your customer experience across all channels, touchpoints, and devices to ensure a consistent and personalized experience.