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Meeting Expectations: A Cloud-based Service Desk Platform

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Your service desk platform promised business value with optimized support services, but did it fall short of your expectations?

Well, you’re not alone. This resource outlines common issues with legacy service desks and details the requirements for an effective IT service management (ITSM) solution. Gain insights on an advanced SaaS-based service desk platform that meets the demands of today’s dynamic business for optimized support services. Discover the benefits your organization can receive from this improved service desk today.

Vendor:
CA Technologies
Posted:
16 Nov 2012
Published
11 Nov 2012
Format:
PDF
Length:
9 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.