The Evolving Service Desk: Next-generation Service Management
sponsored by CA Technologies

Running outdated service desk platforms leave organizations struggling with high costs, inhibited business support, slow response time and lost productivity. An upgraded, efficient service management solution is crucial.

Discover a fourth-generation service desk platform and how this technology effectively meets modern IT demands. This white paper discusses the evolution of the service desk, and how this SaaS-based platform addresses the common obstacles of prior generations. Access insight into the key benefits a fourth-generation service desk can provide your organization and the necessity of adopting this platform today.

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