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International Airline Industry: Leveling Up on Loyalty

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Due to the recent economic downturn, almost every business today is zeroing in on their customer’s experience and looking for ways to improve it.  The airline industry in particular is shifting from a service-oriented industry to an experience-oriented industry.

Download this podcast to learn customer analytics strategies your airline organization can implement in order to accurately measure your customer’s experience and gain actionable insight on areas that need improvement.

Vendor:
Teradata
Posted:
06 Dec 2012
Premiered:
Nov 15, 2012
Format:
Audio
Type:
Podcast
Language:
English

This resource is no longer available.