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SaaS CRM Best Practices
Most organizations know that moving business applications to the cloud can offer up significant cost savings – but hosting your applications in the cloud create the opportunity to integrate standalone applications quickly and cost effectively.
Take customer relationship management (CRM) and enterprise resource planning (ERP) applications for example. By integrating CRM and ERP, businesses can gain a more complete picture of the customer lifecycle, increase up-sell opportunities and better serve customers.
This expert guide delves deeper into the advantages and challenges of integrating Software as a Service (SaaS) CRM and ERP applications. Plus, gain expert advice on factor to consider when evaluating different SaaS vendors and the key questions to ask SaaS vendors before signing a contract.