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Health Advisor Intelligent Virtual Assistant

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Consumer’s today are more technology-savvy than previous generations, requiring your organization to provide next-generation customer service and support that is more Web and mobile device focused.

This trend is affecting organizations in all industries, from retailers, to manufactures, even hospitals and healthcare facilities. In fact, research shows that:

  • 72% of patients want to book, change, or cancel appointments via websites
  • 83% of patients want access to personal medical information via the Web
  • And 72% of patients wish to request prescription refills online

Access this resource to discover how an intelligent virtual assistant (IVA) can help enhance your patient’s experience through optimal Web-based customer service.

Vendor:
CodeBaby
Posted:
24 Oct 2012
Published
24 Oct 2012
Format:
PDF
Length:
22 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.