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NWEA ROLLS OUT FLEXIBLE PROCESS-BASED ITSM IN 30 DAYS

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Northwest Evaluation Association (NWEA) needed an optimized service desk solution to better align their IT services with their expanding business needs.

Discover the process-based ITSM solution NWEA that incorporates ITIL best practices while still meeting the flexibility, pricing and compliance requirements their IT environment demanded.  Learn more about how they were able to integrate this solution with their existing technologies and upgrade in only 30 days. Follow NWEA on their journey and realize the advantages your company can receive from a similar ITSM solution today!

Vendor:
SERENA Software, Inc.
Posted:
15 Oct 2012
Published:
12 Oct 2012
Format:
PDF
Length:
3 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.