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IBM solutions that offer real-time customer insights, integrate applications and build brand loyalty

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Ultimately the success or failure of a company is determined by the relationship it builds with its customers.  Are you realizing the full business potential from your customer relationships?

Many organizations go wrong due to a lack of focus on customer intimacy, choosing the wrong integration approach, or making mistaken assumptions by not getting the full picture from your data.

Check out this extensive 3-part ekit examining:

  • The customer intimacy imperative: How to obtain customer insight, act on it, and then measure the impact
  • Varying integration approaches: Enterprise application integration (EAI) tools, pre-packaged integrations, or writing custom code
  • Best practices to improve analytics and improve your understanding of your customers: 12 point checklist on what to do next
  • And much more.
Vendor:
IBM
Posted:
11 Oct 2012
Published:
31 May 2011
Format:
PDF
Length:
38 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.