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ITIL: Preparation is key for simplified implementation
If you're considering an ITIL implementation, chances are you'll encounter some roadblocks - namely:
- Employee training
- Managing the user community
- Maintaining ongoing support
But, with the right preparation and planning, the possibility of a seamless ITIL deployment is not far from your grasp.
This e-guide presents invaluable tips and best practices for simplifying ITIL implementation. Learn why management commitment, adoption of project management principles, and proper training are essential to ITIL implementation success.