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Understanding ITIL® Service Portfolio Management and the Service Catalog
Today's IT executives require a comprehensive and accurate view of IT services. Without this, it's nearly impossible to run IT as a business. Effective service portfolio management can help IT leaders focus on priorities while reducing cost and improving business agility.
This white paper highlights the IT infrastructure library (ITIL) approach to service portfolio management. It discusses technologies available to develop and manage your service portfolio and to leverage information contained in the service catalog.