The Ultimate Guide to Effective Social CRM Strategies
sponsored by Salesforce.com

There is a new generation of customer taking over the marketplace – the socially-savvy consumer. With the advent of Facebook, Twitter, and other social mediums, businesses have more customer service channels than ever before to manage.

But, social customer relationship management (CRM) is still a struggle for most businesses. Review this expert guide to discover how two of your peers implemented effective social CRM strategies throughout their enterprise, and the success they are seeing because of it.

(THIS RESOURCE IS NO LONGER AVAILABLE.)
 
Available Resources from Salesforce.com
See what other users are reading via our Daily Top 50 Report
.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement