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Ensuring Data Protection in the Cloud

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Although virtual contact centers are making personal data safer than they were even just a few years ago, it’s unfortunate that not all cloud providers offer the critical safeguards that businesses need. The success of your business and your customers’ well-being depends on a comprehensive contact center data protection plan that permeates both the contact center and its cloud provider.  

With that said, finding the best cloud provider for your specific needs can be a challenge if you don’t know what to look for.

View this resource now to understand what questions you need to ask of your cloud provider to ensure that your contact center, as well as your customers’ private data is protected on all fronts:

  • 6 questions to ask a cloud contact center provider
  • 3 critical areas to evaluate in your approach
  • 8 crucial considerations of a robust security infrastructure
  • And more.
Vendor:
inContact
Posted:
19 Sep 2012
Published
19 Sep 2012
Format:
PDF
Length:
6 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.