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Agile , Secure, Reliable:  World-Class Customer Service in the Cloud

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Organizations looking to reduce the costs of customer service and support should look to the cloud. A recent Frost and Sullivan study found that hosting your contact center in the cloud can offer businesses 77% savings in total cost of ownership in the first year versus on-premise systems.

Check out this invaluable resource to learn about an innovative cloud-based customer service platform that can enable users to:

  • Deliver consistent, multi-channel support to customers
  • Improve agent insight into individual customers
  • Ensure complete security
  • Maximize efficiency
  • And more.
Vendor:
Oracle Corporation
Posted:
18 Sep 2012
Published
01 Sep 2012
Format:
PDF
Length:
14 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.