Is Social Media Transforming Your Business?

Is Social Media Transforming Your Business?

Cover

It’s no secret that social media has changed consumer behavior and how businesses interact with customers, but most companies are struggling to capitalize on the unique opportunities social media has to offer.

Check out this resource to learn how to thrive in the new socially-driven business environment by incorporating social media into your:

  • Knowledge management processes
  • Customer service contact center
  • And Web content.
Vendor:
Oracle Corporation
Posted:
13 Sep 2012
Published:
01 Mar 2012
Format:
PDF
Length:
16 Page(s)
Type:
White Paper
Language:
English
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