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Creating a Superior Customer Experience Online

Cover

Bringing the 24/7 interactive opportunity to federal agencies will go a long way toward boosting citizens’ satisfaction with their government interactions. This paper explores ways for governments to provide citizens access before or after hours and conduct government business—much as they can log on to their computers whenever they want to buy from Amazon.com.

Vendor:
Oracle Corporation
Posted:
19 Sep 2012
Published
01 Mar 2012
Format:
PDF
Length:
13 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.