Self-service business intelligence (BI) has been the holy grail for BI professionals for more than a decade--a tantalizing treasure that has proven quite elusive. Two thirds of BI professionals (64%) rate the success of their self-service initiative as “average” or below. Newcomers to BI struggle even more, with more than half (52%) rating their attempts at self-service as “fair” or “poor”. It turns out that implementing self-service BI is more complex than it looks. It’s not a one-size fits all program. This Webinar will present several frameworks that explain how to apply self-service BI in an environment with a diversity of business users and information technologies.

You Will Learn:

• The promise and perils of self-service BI
• The 80/20 rules for mapping users to BI technologies
• How to map business users to two hierarchies of self-service functionality
• How different BI technologies support self-service functionality