Many of today’s enterprises have dispersed teams – often on the other side of the globe. And, this can make it increasingly difficult for your IT service teams to support both local and international requests. But this doesn’t have to be the case.
This case study examines how LG Electronics deployed a new helpdesk solution that allowed them to manage, monitor, and prioritize all of their IT tasks on one powerful platform.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines