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SysAid IT Success Story: LG Electronics, Canada
Many of today’s enterprises have dispersed teams – often on the other side of the globe. And, this can make it increasingly difficult for your IT service teams to support both local and international requests. But this doesn’t have to be the case.
This case study examines how LG Electronics deployed a new helpdesk solution that allowed them to manage, monitor, and prioritize all of their IT tasks on one powerful platform.