sponsored by Appcelerator
Posted:  15 Aug 2012
Published:  01 Aug 2012
Format:  PDF
Length:  13  Page(s)
Type:  White Paper
Language:  English

Mobility has fundamentally changed the business world. With well over 700,000 apps on the market today and mobile devices out-selling PCs, effective mobile strategies are at the top of every organization’s priority list – especially when it comes to customer relationships.

Mobility has not only changed consumer expectations, but also provides organizations the opportunity to completely transform – and enhance – the relationship between your business and your customers.

Read this paper to learn 4 steps to improving your customer’s experience with mobility and find out how NBC Universal, one of the world’s largest broadcasting networks, utilized these steps and the benefits they are seeing.

CRM | CRM Best Practices | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Mobile CRM

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