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IDC White Paper: Business Value of Managed Services
Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.
In the second quarter of 2009, IDC began working with a cross sample of IBM Sterling B2B Integration Services customers to determine return on investment (ROI) from their shift to a managed services offering for B2B integration. Through interviews with 11 customers across company sizes and geographies, we found the shift paid for itself in less than 12 months.
Read this paper now to learn how these companies reduced costs, increased productivity and gained other benefits and savings through this.