Claims handling is a major problem today. On average, there are 196 days required from the time a claim for veterans benefits is submitted to the Veterans Administration until the final disposition of that claim. The average is 145 days required by the U.S. Immigration and Naturalization Service to process an application for citizenship. Clearly, improvements are needed.

Advanced analytics is here to the rescue.

This paper outlines the field of analytics, and details how analytics can be utilized in claims and benefits processing systems. Read on to gain insight into an example of how such a system was developed for the U.S. Social Security Administration, and how information management systems as a whole can streamline reporting, and reduce fraud and improper processing.