sponsored by Dell SecureWorks UK
Posted:  18 Jul 2012
Published:  16 Jul 2012
Format:  PDF
Length:  3  Page(s)
Type:  White Paper
Language:  English

The Payment Card Industry Data Security Standard (PCI DSS) requires organisations that process and store credit card data to achieve certain levels of security, imposing hefty fines for those who don’t comply.

In order to avoid such fines as well as damaged customer relationships, RESPONSE (Building Rewarding Relationships), an outsourced contact center services provider, needed to improve its security and amp up its threat protection in order to prepare for an upcoming PCI DSS deadline.

With a wealth of confidential and sensitive customer data, RESPONSE (Building Rewarding Relationships) was looking for a cost-effective, reliable security solution that could be easily installed and managed, but that could also be deployed in time to meet the looming deadline.

Take a look at this paper to learn how the organisation secured such a solution and hear about the benefits they gained as a result.

Call Center Management | Call Center Services | CIOs | Compliance (Systems Operations) | Compliance Software | Contact Center Management | Contact Center Services | Data Security | Security

View All Resources sponsored by Dell SecureWorks UK

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