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Best Practices for Migrating to a New Service Desk Platform
Service desks are a critical to the success of today’s enterprises mainly because IT plays such a crucial role in nearly every modern business. Therefore, migrating to a new service desk platform requires careful consideration from IT leaders.
This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.