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Is it possible to have too many tools?
Is your enterprise leveraging too many IT service management (ITSM) tools? Most enterprises are blissfully unaware of the fact that utilizing numerous ITSM technologies can have costly consequences.
In this informative webcast, learn about the importance of properly evaluating the ITSM tools from IT guru George Spalding, executive VP of Pink Elephant who spent several years as an IT consultant to the White House and FBI. Discover Spalding’s expert insight on the concept of “tool governance”, the importance of establishing an enterprise-wide tool strategy, and more.