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Best practices for integrating CRM with other systems
Integrating customer relationship management (CRM) with other systems and applications in your enterprise can be a challenging task. Depending on the size and scope of your CRM implementation, whether it is on-premise, cloud, or software-as-a-service (SaaS), the needs and goals of your business, and several other important variables, your integration strategy should be tailored to best fit these carefully considered elements.
Flip through this expert e-guide for leading advice on how best to integrate your systems based on the type of implementation you have in place. Examples include:
- Integrating SaaS CRM and enterprise resource planning (ERP) at a small or medium-sized business (or a large organization with a small SaaS deployment)
- Why mash-ups make sense for smaller integrations
- Saas CRM and ERP integration for large organizations
- And various other examples and options!