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Social Media and Loyalty: Four Customer Success Stories

Cover

How did 4 of your peers improve their social media standing while simultaneously generating more business? They all leveraged an innovative CRM tool designed to provide users with 6 significant benefits, including:

  • Helping marketing automation tools tailor campaigns for advocates and detractors
  • Encouraging customers to post on company specific social media sites
  • Generating references and referrals for new business
  • And much more

Review the different CRM challenges these companies faced and the benefits they are realizing after deploying a next-generation CRM technology.

Vendor:
Medallia
Posted:
28 Jun 2012
Published:
01 Jun 2012
Format:
PDF
Length:
4 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.