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Social Media and Loyalty: Four Customer Success Stories
How did 4 of your peers improve their social media standing while simultaneously generating more business? They all leveraged an innovative CRM tool designed to provide users with 6 significant benefits, including:
- Helping marketing automation tools tailor campaigns for advocates and detractors
- Encouraging customers to post on company specific social media sites
- Generating references and referrals for new business
- And much more
Review the different CRM challenges these companies faced and the benefits they are realizing after deploying a next-generation CRM technology.