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Hosted ITSM Toolset Provides Key Monitoring and Management Benefits
sponsored by CA Technologies.
Posted:  28 Jun 2012
Published:  28 Jun 2012
Format:  PDF
Length:  2  Page(s)
Type:  Case Study
Language:  English
ABSTRACT:

Many companies recognize the need to improve incident and change management processes, but are unsure of the best way to go about it. This case study examines the importance of effective IT service management, especially as organizations open offices in remote locations. Explore one hosted management offering and the benefits one business achieved after implementing it.





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