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What If Any Agent Could Take Any Call?

Cover

Good customer service involves leveraging your policies, people, and technology to answer customer questions and solve their problems with accuracy, speed, and consistency. Today’s savvy customers demand the right answers every time without a wait, in one single call, and providing that will keep your customers coming back to you and only you each and every time.

If you want to increase customer satisfaction, foster loyalty, and keep customers coming back, check out this white paper for an overview of how to relieve customer service pain points and get your agents able to answer any call with ease.

Vendor:
KANA
Posted:
22 Jun 2012
Published
22 Jun 2012
Format:
PDF
Length:
16 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.