This resource is no longer available
Linux Related Technical Support Study
Inevitably, Linux environments will require support at some point in time. This white paper compares the Linux-related support services offered by three key players in the market: Novell, Oracle, and Red Hat.
Discover how each vendor was rated across the following service criteria and determine the right offering for your enterprise:
- Proactive in providing Linux-related alerts, updates, and patches
- Speed and effectiveness of resolution
- Ease of access to technical support
- And more