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Teachable moments, from IT consumerization to the cloud
As part of the SearchCIO-Midmarket IT Leadership Awards, the Customer Experience/Integration Award is given to a leader who made strides in building customer relationships and enhancing the external customer experience. In this podcast, hear from the most recent Customer Experience/Integration Award winner, Steve Mallard, IT manager and computer IT master teacher at the Tennessee Technology Center. Mallard discusses IT consumerization and his tips for preparing students for careers in IT.