Improving business processes is top of mind for almost every CIO year after year, but many organizations are actually able to achieve their goal. Why? Because they very rarely take the time to create a plan that identifies the processes of most value that need attention and measurably improve them.

Read this white paper to find out how SAP users can play a key role in enabling their organizations to improve processes. Also, learn about a sustainable and measurable “user-centric” approach to business process improvement.